Frequently asked questions
Why shop Arami?
We believe the finest keepsakes begin with thoughtful design and exceptional materials. Every Arami piece is made to order and crafted within the United States.
Our candles feature a natural coconut apricot wax blend with clean-burning cotton wicks and non-toxic ingredients. Our ceramic mugs are lead and BPA-free, and our hardcover journals are beautifully finished with durable matte covers and premium lined pages, thoughtfully created to become part of your everyday rituals.
What is the return policy?
Because every Arami piece is carefully crafted to order, we are unable to accept returns or exchanges for change of mind. Should your order arrive damaged, defective, or incorrect, simply contact us and we'll ensure it's resolved with the care it deserves.
If there's ever an issue with your order, please contact us at AramiComforts@gmail.com
When will I get my order?
Because every Arami piece is carefully crafted to order, please allow 3 to 5 business days for production before your order is shipped. Once dispatched, delivery typically takes an additional 3 to 5 business days, depending on your location. As soon as your order ships, you'll receive a confirmation email with tracking information so you can follow its journey to your doorstep.
Where are your products manufactured?
Every Arami piece is thoughtfully crafted and fulfilled within the United States by carefully selected artisans. Each item is made to order especially for you, allowing us to create beautifully finished keepsakes while maintaining the quality and care that define our collections.
How much does shipping cost?
Shipping costs are calculated at checkout based on your delivery address and the items in your order. Because our pieces are made and fulfilled by carefully selected makers across the United States, orders containing multiple products may arrive separately and may include more than one shipping charge.
